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Artificial Intelligence

Artificial intelligence and machine learning: how they are used in ICT, and the infrastructure that supports them.
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    • ICT Today — July/August/September 2026 (Vol. 47, No. 3)

    July 2026 · Vol. 47, No. 3

    • Message from the Board Chair
      FROM THE BOARD CHAIR
      Members
      William "Bill" Foy      2 min
    • Strengthening ICT Supply Chains: Standards, Security, and Workforce Sustainability
      COVER ARTICLE
      Members
      Mike ReganAI-driven workloads are accelerating global data center buildout and increasing ICT supply chain complexity, distribution, and security risks. Structured management systems are helping systematically assess risk, validate supplier practices, and embed cybersecurity into procurement and upstream processes.      10 min
    • AI in Project Management: Friend, Foe, or Tool?
      Feature
      Members
      Denise L. PappasNot long ago, AI in the workplace was largely a subject for conference keynotes and technology forecasts. Today, it is quietly reshaping how schedules are built, how risks are flagged, and how decisions are made, all within our projects.      10 min
    • Workforce Readiness Is the Next ICT Challenge
      Feature
      Members
      Ed SolisOver the past 25 years, the ICT industry has undergone a remarkable transformation, driven by advances in networking, computing, automation, and digital infrastructure. As technology has evolved, so too have the skills, responsibilities, and opportunities for the professionals who design, install, and manage the systems that power the connected world.      8 min
    • Smart Security, Smarter Infrastructure: How AI-Driven Security Is Delivering Business Intelligence
      Feature
      Members
      Heather Randolph*For decades, security systems operated on a simple premise: watch, record, and review. Cameras captured footage that was only examined after something went wrong. The system was inherently reactive, and that limitation was accepted as the nature of the work, but a new era is upon us.*      14 min
    • Engineering Out Complexity: How Pre-Terminated Cabling and Ergonomic Connectivity Help Address the ICT Field Labor Shortage
      Feature
      Members
      Michael Wang, Eunah JeongThe ICT infrastructure sector is navigating a convergence of two structural challenges that, individually, would be manageable but together are reshaping how industry practitioners approach network design and deployment.      13 min

    ICT Today — January/February/March 2026 (Vol. 47, No. 1)

    January 2026 · Vol. 47, No. 1

    • Message from the Board President
      FROM THE BOARD PRESIDENT
      Members
      William "Bill" Foy      2 min
    • The New Engine of Innovation: AI Infrastructure and the Next Revolution in ICT Design
      COVER ARTICLE
      Members

    ICT Today — January/February/March 2025 (Vol. 46, No. 1)

    January 2025 · Vol. 46, No. 1

    • Innovating at the Crossroads of Technology, Energy, and Values
      FROM THE BOARD PRESIDENT
      Members
      David M. Richards, RCDD, NTS, OSP, TECH, CT      2 min
    • Energizing the AI Frontier
      COVER ARTICLE
      Members

    ICT Today — January/February/March 2024 (Vol. 45, No. 1)

    January 2024 · Vol. 45, No. 1

    • Embracing Technological Innovation
      FROM BICSI’S BOARD PRESIDENT
      Members
      David M. Richards, RCDD, NTS, OSP, TECH, CT      2 min
    • Embracing the AI Revolution: Harnessing the Power of ChatGPT
      COVER ARTICLE
      Members

    ICT Today — October/November/December 2023 (Vol. 44, No. 4)

    October 2023 · Vol. 44, No. 4

    • The Human Element of Connectivity
      Feature
      Members
      Gwenn AmiceApplications of artificial intelligence (AI) dominate public discourse, but will the technology replace the need for people and their knowledge and experience? While AI and automation may help alleviate the skills gap, it is unlikely to replace human solutions. The physical aspects of networks require human expertise, and no amount of virtualization will change this reality. Organizations must invest in training and education to attract and retain talent—even as technology continues to evolve.      8 min

    ICT Today — October/November/December 2022 (Vol. 43, No. 4)

    October 2022 · Vol. 43, No. 4

    • Unexpected Challenges of Running Cloud-Native 5G Networks
      Feature
      Members
      Ken GoldAs communications service providers (CSPs) and mobile network operators (MNOs) build out new 5G standalone (SA) networks, they continue to uncover things that were not necessarily planned for or well understood.      14 min

    ICT Today — July/August/September 2022 (Vol. 43, No. 3)

    July 2022 · Vol. 43, No. 3

    • 7 Considerations for Practical Greenfield and Brownfield Smart Building Design
      COVER ARTICLE
      Members
      Henry Franc, RCDD, OSP, CDCDPSmart buildings and IoT are two of the hottest topics in business today. The possibilities they offer in terms of productivity, efficiency, comfort, savings, health, and employee attraction and retention should not be overlooked. At minimum, a smart building integrates systems that can gather and evaluate environmental and systems data to assess condition and performance. A simple internet connection is not what makes a building or system smart. Instead, it is about data collection, analysis and, ultimately, action.      16 min

    ICT Today — October/November/December 2021 (Vol. 42, No. 4)

    October 2021 · Vol. 42, No. 4

    • AI-Driven Fiber Monitoring for Secure, Resilient Data Center Interconnect
      Feature
      Members
      Ken GoldData center interconnect (DCI) demands flawless optical transmission performance and exceptional reliability to ensure massive volumes of traffic without interruption or degradation. Leading DCI providers—service providers and dark fiber operators—are embracing multi-layer monitoring with AI-driven analytics to assure and secure their services.      17 min

    ICT Today — January/February/March 2021 (Vol. 42, No. 1)

    January 2021 · Vol. 42, No. 1

    • AI in ESS—How Artificial Intelligence is Enhancing Physical Security
      COVER ARTICLE
      Members
      Nicholas Larkins, RCDD, CTS, LEED AP BD+CArtificial intelligence (AI) has been a major disruptor in many parts of the economy. The built environment is no exception. Learn about the numerous examples and ideas of how AI can and will modify the norm of planning, designing, and implementing electronic safety and security (ESS) throughout vertical industries.      15 min

    ICT Today — October/November/December 2019 (Vol. 40, No. 5)

    October 2019 · Vol. 40, No. 5

    • AI in AV—How Artificial Intelligence is Changing the End User Experience
      Feature
      Members
      Nicholas Larkins, RCDD, CTS, LEED AP BD+CThis article crosses over a few areas, including ICT, AV, AI, and creative thinking in general. The future of AI is endless, and the demands on the ICT professional continue to grow as more technologies, including AI, fall under the ICT umbrella.      14 min

    ICT Today — July/August/September 2019 (Vol. 40, No. 4)

    July 2019 · Vol. 40, No. 4

    • Security Gets a Boost from ICT, Artificial Intelligence (AI), and Smart Cities
      COVER ARTICLE
      Members
      Steve SurfaroBy understanding the many security advancements since 2013, ICT professionals can learn about the latest technology trends, newly established profitable technology paths, and how ICT is championing smart city development.      21 min

    ICT Today — March/April 2019 (Vol. 40, No. 2)

    March 2019 · Vol. 40, No. 2

    • Do Not Build Intelligent Buildings with Dumb Security
      Feature
      Members
      Ian EybergSmart technology advancements are being introduced at a furious pace. What is largely ignored, however, is how dumb security is when it comes to making these so-called smart things work. Building automation systems are inching closer to the edge, drawing interest to the 4-point security unikernels model as a potentially viable solution.      13 min
    • Artificial Intelligence: Then, Now, and What to Expect in the Age of IoT
      Feature
    Justin Powell
    AI is not just transforming how we compute; it is changing how we build. Every watt, every optical fiber strand, every square inch of these facilities is being redesigned to support a new kind of digital organism—one that learns, reasons, and scales exponentially.
    14 min
  • Powering the AI Revolution: Building the Infrastructure That Makes Intelligence Possible
    Feature
    Members
    Manja Thessin*AI is rapidly transforming the physical structure of data centers. Instead of designing facilities around servers and processors, it is the movement of data and the delivery of energy that are the primary concerns.*    13 min
  • The Impact of AI on Data Center Cabling Requirements
    Feature
    Members
    Kenneth HallGenAI networks have changed the landscape of network implementations. Not only do they challenge power, thermal and time constraints, they also challenge the way we must approach cabling and connectivity.    12 min
    • Seán Adam, Manja Thessin
    The worlds of energy and data are converging like never before. This convergence, driven by the explosive growth of artificial intelligence (AI) and machine learning (ML) technologies, is pushing existing infrastructure beyond conventional boundaries, and reshaping the very foundations of the digital world.
    13 min
  • Examining the Impact of AI on the Energy Grid
    Feature
    Members
    Dr. Rebecca BoscoIn 2024, the discourse surrounding data centers and their operators underwent a significant transformation, propelled by the burgeoning influence of artificial intelligence (AI). This shift was primarily driven by an exponential surge in energy demand from AI-enhanced data centers. Currently, AI applications are estimated to consume between 10% and 20% of the electricity utilized by data centers, and as adoption across industries grows, this percentage will increase.    10 min
    • Carlos Pagan
    Applications of artificial intelligence (AI), while troublesome to some and extraordinary to others, have become quite commonplace in the ICT industry. With the growing popularity of AI tools such as ChatGPT, Dall-E 2, and Rose AI, many ICT leaders have started speculating on its long-term uses. How should ICT professionals use these AI tools? Will AI ultimately replace them? The case study explores the optimal ways of leveraging the power of widely available AI models within existing workflows as it examines the intersection of AI and ICT design.
    10 min
  • Your Building Has a Story to Tell: Let AI Narrate It
    Feature
    Members
    Lauren LongWith today’s Americans spending the majority of their time indoors, buildings should not only be comfortable and convenient—they should also be smart. There are a variety of ICT sources that support the foundation of artificial intelligence (AI), but to achieve smarter buildings, data must be carefully analyzed. AI technologies are evolving, and to realize their potential, understanding and optimizing operations is key. Smart buildings are the way of the future.    13 min
  • Artificial Intelligence Technologies Incorporated in Smart Buildings, Smart Cities, and Data Center Design
    Feature
    Members
    Ruqayyah Kechiche, RCDDAmid rapidly changing technologies, innovation is necessary. Electrical power is wasteful; through the deployment of technologies such as artificial intelligence (AI) and the internet of things (IoT), the future is brighter. The embrace of AI technologies can lead to more adaptable and resilient environments, paving the way for a more sustainable future. The multi-purpose design approach, which enables creative solutions, can be incorporated across new constructions of smart buildings, smart cities, and data centers, allowing for alternative solutions to streamline efficiencies and productivity and support long-term sustainability.    10 min
    • Members
    Gerry Christensen
    As the ICT industry is transitioning into the IoT world of network convergence and IP device-driven global connectivity, ICT designers and installers should become familiar with AI’s general capabilities, misconceptions, trends, and its most lucrative uses in order to recommend, design and build the most innovative and efficient networks for their enterprise customers.
    18 min